Fast, free shipping on all orders and 365-day return policies make Zappos an easy choice. bathing suit for your next beach vacation. Like what you see here? Free shipping usually takes about three to five business days. (b) If you’re condensing returns from multiple orders into one return shipping box, please print a return label from each order and include all but one inside the box. Once we process your return, we'll refund your payment and email you a confirmation. Email us at reviews@businessinsider.com. FREE 365 DAY RETURNS. If you'd like to exchange your order for a different size, that's okay, you'll just have a shorter window to do so. Looking for smart ways to get more from life? If you do not have the original packaging for your return item(s), you’ll need to print the Return Request Confirmation email (see #7 in Step One) and include it INSIDE of your return shipping box. The Zappos Customer Loyalty Team is happy to help 24/7/365! If we don’t have this information, we cannot process your refund. If you live in these locations, your shipment may need additional time. When it comes time to return a purchase, log into your Zappos and print out the pre-paid label. ... To initiate a return, ... Zappos Shipping Rates . We highlight products and services you might find interesting. As a reminder, it may take 5-10 business days for us to get your package and complete the refund. Shipping And Returns; About Proposition 65; Fit Info. *Please Note: to use our pre-paid labels, shipments must be sent from the United States. FREE Shipping on your first order shipped by Amazon Best Seller in Clothing, Shoes & Jewelry Carhartt Men's K87 Workwear Pocket Short Sleeve T-Shirt (Regular and Big & Tall Sizes) I'll often order a few pairs of shoes I'm deciding between, try them all on in person, and then return anything I don't love back to Zappos. Select the orange "Submit Return" Button. Then select "Return Checked Items” button. We operate independently from our advertising sales team. We frequently receive products free of charge from manufacturers to test. Zappos doesn’t treat returns as something extraordinary. boxes, and more. If you buy them, we get a small share of the revenue from the sale from our commerce partners. With our 365-day return policy, there are no special catches or exceptions. The standard shopping is totally Zappos free return. Step One: Process Your Return & Print Your FREE Return Label Combined with AORA’s affordable international shipping fees, Zappos shipping to Singapore is made affordable and easy. Many online shops make it difficult to return items, but with Zappos, it's so simple. The company offers lightening fast shipping at no additional cost and even covers the return shipping if their customers are not happy at any time for any reason. Discover how customer phenom Zappos.com grew their gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer s… Disclosure: This post is brought to you by the Insider Reviews team. If there are extreme circumstances and you don’t have the original packaging, we will allow it as a one-time courtesy. Online shopping from a great selection at Clothing, Shoes & Jewelry Store. The additional shipping costs are considerable for us, but we view them as a marketing expense. Zappos’ modus operandi is not to give its purchasers the cheapest footwear on the block, but to give them the best service: hence, a 365-day returns policy, and free two-way shipping. If you need something in a timely manner it's always best to err on the side of caution, so you may want to pay extra in those cases to make sure you get your items on time. Free shipping BOTH ways on return order from our vast selection of styles. Build customer loyalty, increase sales, and control costs with flexible USPS ® options.. All you have to do is sign in to your account on zappos.com and initiate the return request. For assistance with your return or exchange, please call the Zappos Customer Loyalty Team at 1-800-927-7671. Keep reading for an in-depth breakdown of Zappo's shipping and return policies or get right to shopping here. When you buy through our links, we may earn money from our affiliate partners. Please note UPS return shipments must also be shipped from the United States. Attach the final label on the outside of the box.These barcodes help us track and process returns at the warehouse. Free shipping BOTH ways on shoes, clothing, and more! A leading-edge research firm focused on digital transformation. and no exclusions. USPS Shipping method should be Free but for some state like Hawaii, Alaska, U.S Territories, and military APO/FPO address. This isn't the most sustainable practice (though Zappos usually ships all the shoes in one big box) so I try not to do it all the time, but it makes online shopping much easier. 6. Once printed, tape the label onto the box, drop it off at your local UPS and send it back. FREE Shipping on your first order shipped by Amazon Superfeet BERRY Women's Comfort High Arch Support and Forefoot Cushion, Orthotic Shoe Inserts for Anti-fatigue, Womens, Berry 4.4 … Take your package to The UPS Store, UPS Customer Center, UPS Alliances, or an Authorized Shipping Outlet near you. I've been a huge fan of Zappos for years. Only seven years ago, revenue at Zappos.com was a paltry $1.6 million. Please call 1-877-513-7428 or Chat In and ask us to mail you a return label. Well, if that’s the problem, you can always reach out to experts at 1-800-927-7671. Click or call 800-927-7671. We'd love to learn more about your shopping experiences on Zappos.com and how we can improve! Encourage returns to drive sales. Contact USPS Returns ® Specialist Refunds take about 10 business days to process, at most. This year, the online shoe retailer will reach $800 million, and they expect to top $1 billion in 2008. GET FREE SHIPPING & RETURNS! Make it easy for customers to return packages, whether they value speed or affordable pricing, with Priority Mail Return ™ Service, Ground Return Service, and more. When choosing where to shop online there are a lot of factors to consider. Learn more. You have 365 days from the day you purchase your item to return it. I've ordered from Zappos many times and I've found the free shipping to be pretty fast. Amazon.com: zappos - International Shipping Eligible. Two-business-day shipping costs an extra $15 per order, while one-business-day shipping is an extra $25 per order. Subscribe to our newsletter. We’re a stickler for this one, so please help us out here! Return shipping from anywhere in the United States is always FREE. Tell us why you're returning each item from the dropdown menu. 5. Shoes are quite a tricky product category, which is why everyone understands it’s easy to get mistaken. We also offer a 365-day returns policy for people who have trouble making up their minds. More About Our Return Policy We broke down everything you need to know about the shipping and return policies, below. Then scroll down and choose how you’d like to receive your return label: Print or Email. You can find an array of brands from high-end designers like Stuart Weitzman to casual-wear brands like Roxy and Billabong. 7. Once you’ve completed this return, go back to “My Account” and repeat these steps to get a return label for each additional box. Which retailers offer the brands you're interested in? If great shipping and return policies are what you value most, you should be shopping at Zappos. Zappos.com on Amazon offers thousands of shoes, clothing, bags and accessories with Zappos-trusted quality and order fulfillment! Call 1-800-92 There are no return shipping charges for orders originally shipped to a destination within the United States, U.S. Zappos returns are always free. Products must be returned in the original shoe box and/or packaging. Whereas, 58% of consumers want a hassle-free “no questions asked” return policy, and 47% want an easy-to-print return label. How will I know when my return is completed? Exchanges require the original order to be sent back to Zappos within 14 days. Fast delivery, and 24/7/365 real-person service with a smile. Are there sales? With AORA, you can shop from Zappos and Zappos Luxury directly with affordable shipping rates and unlimited access to their massive product collection. If USPS is more convenient for you, contact Zappos and they can create a USPS return label for your order. The most prolific example is Zappos, an Amazon company. Zappos offers such an easy stress free return policy. HOORAY! To solve this issue, Zappos offers an opportunity to get a full refund. In the midst of stunning growth, Zappos has continued it’s endless and fearless striving toward the best possible customer service. 365-day return policy, over 1000 brands, 24/7 friendly Customer Service. We welcome your feedback. Also, Zappos and Zappos Luxury offers free domestic shipping within the USA! If you still have more questions, head over to Zappos and check out the FAQ which has answers to just about any question you could think of. With UPS Returns, you, or your customer, can prepare returns. This does not drive our decision as to whether or not a product is featured or recommended. Remember, if that's not possible, you can always return an item within the 365-day timeline and then order it in another size. If there are any existing shipping labels, stickers, or other materials on the shipping box, please remove them. For the vast majority of returns, it takes about 5-10 Business Days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. Territories, or to Military APO/FPO addresses. Our Customer Loyalty Team would love to help! An ultra-generous policy — operated and managed well — can drive growth. Shipping rates depend on the selected shipping speed and weight/size of the items. Zappos Retail, Inc. is committed to providing each customer with the highest standard of customer service. Standard shipping method provides to you a product or returns a product. All they ask is that you keep it in original condition and they pay for the return. Zappos provides the free standard shipping on all orders, with no min. The ease of returns is something that has always drawn me to Zappos. Subscribe to our daily newsletter to get more of it. What about returns? The online shoe and apparel retailer has a huge selection of brands on-site, making it a one-stop-shop for everything from a new pair of running sneakers to a bathing suit for your next beach vacation. Have questions, concerns, feedback? You can also opt to have Zappos email you the label if that's easier. Measurement Guide; Size Conversion Chart; Measure Your Bra Size; About Zappos. When it comes time to return a purchase, log into your Zappos and print out the pre-paid label. What’s more, the company pays the shipping costs if you return an item. 30-Day “Runlimited” Guarantee : Try out your new shoes for 30 days, and if you don’t like how they look, fit or feel, you can return them to Zappos, no questions asked. If you are not 100% satisfied with your purchase from Zappos, you can return your qualifying item (s) for a full refund within 365 days of purchase – no catches or exceptions! Once printed, tape the label onto the box, drop it off at your local UPS and send it back. You can use the original Zappos.com box your order came in or any plain, unmarked cardboard box to ship your return. According to Zappos return policy, Zappos returns are totally FREE of cost. Follow these steps to print a FREE UPS Return Label (domestic): (a) If the items you’re returning need more than one return shipping box, only select the items you’ll be sending in the first box and continue. FREE Shipping by Amazon Superfeet GREEN Insoles, Professional-Grade High Arch Support, Orthotic Shoe Inserts for Maximum Support, Unisex, Green 4.4 out of 5 stars 13,593 1-800-927-7671 Select how you would like to receive your free return label. Account active Skip to main content. Zappos for Good Host-a-Drive: Starting July 15, businesses throughout the continental U.S. can host a school supply drive in which supplies and return shipping costs are covered by Zappos. 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