This topic has been closed for further comments. Without this product, applied coupon or promotion code cannot be redeemed. Hmmm. Best answer by Airgetlam 28 January 2019, 03:55. By subscribing here, you agree to receive emails and promotional offers from Sonos. You can always change your cookie preferences in your profile settings. Hmmm. We need basic cookies to make this site work, therefore these are the minimum you can select. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. I set the sound on the QF6 to use the soundbar but if I pause a show (from one of the built in apps like Netflix or Vudu) for a minute or so, when I restart playback it will revert to the tv speakers. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Please try again in a few minutes. Speak to one of our dedicated team of experts. Sorry, we're still checking this file's contents to make sure it's safe to download. My guess is there's a broken handshake on the HDMI-CEC connection, which would only be reset by a power cycle. Samsung q7f keeps changing to tv speaker from hdmi arc. We'll send you an e-mail with instructions to reset your password. Learn more about our cookies. Sorry, our virus scanner detected that this file isn't safe to download. Find out more here. That's odd. 1 year ago 28 January 2019. The Store Demo or Shop Mode essentially returns the TV automatically to its default settings in thirty minutes or after the TV is turned off. Are you sure to remove this product? 1 reply; 1142 views A Apertsovsky41 0 replies Everytime i shut off the tv it goes back to the tv speaker icon. Please dispose of e-waste and plastic waste responsibly. If you have an issue that your Samsung TV could not retain the settings that were set or saved before, it may be the reason that your Samsung TV is in Store Demo/Shop Mode.The Store Demo or Shop Mode essentially returns the TV automatically to its default settings in thirty minutes or after the TV … We use 3 different kinds of cookies. Get Coupons upto ₹ 20,000 only on Samsung Shop App purchase, This site uses cookies. Enter your username or e-mail address. If you accept you agree to our full cookie policy. Best answer by Airgetlam 28 January 2019, 03:55. I have a samsung Ms-650 soundbar connected to a Samsung QF6 QLED via the ARC HDMI Ports. Everytime i shut off the tv it goes back to the tv speaker. That's odd. Whether your product is in warranty or out of warranty, we're here to help. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Learn more about our cookies. The first thing I'd try is actually unplugging the TV from the wall, and waiting for 2 minutes before plugging it in. We use cookies to enhance and personalize your experience. If you want to retain the Settings that you have entered, you need to remove it from Store demo or Shop Mode to Home Mode. Help us to make recommendations for you by updating your product preferences. CLICK HERE to change from Store Demo Mode to Home Mode in Samsung D series TV. Sorry, there is insufficient stock for your cart. If you have an issue that your Samsung TV could not retain the settings that were set or saved before, it may be the reason that your Samsung TV is in Store Demo/Shop Mode. Copyright ⓒ 1995-2020 SAMSUNG All Rights reserved. Sorry, we were unable to create that user account. You can choose which cookies you want to accept. So if your Samsung TV is in Store demo or Shop mode, it will keep resetting your TV with factory default settings in thirty minutes. Store Demo mode is usually used by the Samsung Retailers who wants to demonstrate functions to the customer.