This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Erol Uray, General Manager at Queens Hotel Cheltenham - MGallery, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The team has rectified this and refunded the amount back to you card.Please get in touch and let us know more about your whole experience.Once more I am very sorry for the inconvenience caused and should you be coming back to Cheltenham please feel free to contact myself and I will personally look after your reservation, I cannot praise the service we received at the hotel. You have to order breakfast the night before from a tick sheet and you book a timed table, your breakfast is brought to your table the food was good but everything did arrive at once, my only complaint is that the hot food choice for vegetarians is very limited. The property has connecting/adjoining rooms. All properties in Cheltenham, England, United Kingdom, 1 - Queens Hotel Cheltenham - MGallery, Cheltenham, 2 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 3 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, Guest Room, 4 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 5 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, Guest Room, 6 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, Guest Room, 7 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, Bathroom, 8 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, Bathroom, 9 - Queens Hotel Cheltenham - MGallery, Cheltenham, Exterior, 10 - Queens Hotel Cheltenham - MGallery, Cheltenham, Exterior, 11 - Queens Hotel Cheltenham - MGallery, Cheltenham, Garden, 12 - Queens Hotel Cheltenham - MGallery, Cheltenham, Hotel Bar, 13 - Queens Hotel Cheltenham - MGallery, Cheltenham, Hotel Bar, 14 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 15 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 16 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 17 - Queens Hotel Cheltenham - MGallery, Cheltenham, Hotel Interior, 18 - Queens Hotel Cheltenham - MGallery, Cheltenham, Banquet Hall, 19 - Queens Hotel Cheltenham - MGallery, Cheltenham, Business Center, 20 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, Guest Room, 21 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 22 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, Guest Room, 23 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, Guest Room, 24 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, Guest Room, 25 - Queens Hotel Cheltenham - MGallery, Cheltenham, Exterior, 26 - Queens Hotel Cheltenham - MGallery, Cheltenham, Exterior, 27 - Queens Hotel Cheltenham - MGallery, Cheltenham, Exterior, 28 - Queens Hotel Cheltenham - MGallery, Cheltenham, Hotel Bar, 29 - Queens Hotel Cheltenham - MGallery, Cheltenham, Hotel Bar, 30 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 31 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 32 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 33 - Queens Hotel Cheltenham - MGallery, Cheltenham, Meeting Facility, 34 - Queens Hotel Cheltenham - MGallery, Cheltenham, Meeting Facility, 35 - Queens Hotel Cheltenham - MGallery, Cheltenham, Meeting Facility, 36 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, City View, Guest Room, 37 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, City View, Guest Room, 38 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 39 - Queens Hotel Cheltenham - MGallery, Cheltenham, Classic Room, 1 Queen Bed, Guest Room, 40 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, City View, Guest Room, 41 - Queens Hotel Cheltenham - MGallery, Cheltenham, Exterior, 42 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 43 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 44 - Queens Hotel Cheltenham - MGallery, Cheltenham, Restaurant, 45 - Queens Hotel Cheltenham - MGallery, Cheltenham, Meeting Facility, 46 - Queens Hotel Cheltenham - MGallery, Cheltenham, Business Center, 47 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, City View, Guest Room, 48 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, City View, Guest Room, 49 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 50 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 51 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, Guest Room, 52 - Queens Hotel Cheltenham - MGallery, Cheltenham, Deluxe Room, 1 King Bed, Guest Room, 53 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 54 - Queens Hotel Cheltenham - MGallery, Cheltenham, Executive Room, 1 King Bed, Guest Room, 55 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 56 - Queens Hotel Cheltenham - MGallery, Cheltenham, Superior Room, 1 Queen Bed, Guest Room, 57 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 58 - Queens Hotel Cheltenham - MGallery, Cheltenham, Guest Room, 59 - Queens Hotel Cheltenham - MGallery, Cheltenham, Breakfast meal, 60 - Queens Hotel Cheltenham - MGallery, Cheltenham, * See small print for additional details or extra charges, Property confirms they are implementing enhanced cleaning measures, Shield between guests and staff in main contact areas, Protective clothing is available for guests, Individually wrapped food options are available, Guests are provided with free hand sanitiser, Cheltenham General Hospital - 11-minute walk, University of Gloucestershire - 11-minute walk, Cheltenham Art Gallery and Museum - 12-minute walk. All distances are measured in straight lines. Good restaurant options within walking distance.”, “Great location, huge room across the street from a beautiful park and right in the middle of town.”, “Rooms, style, service, restaurant, all very nice. ), I already have a booking at this property. This property advises that it adheres to ALLSAFE (Accor Hotels) sanitisation guidelines. Hoping to book again very soon. Room types may vary. All rights reserved. I have now got a email saying they will take £14 payment from my credit card for car parking.