OC Transpo. Performance & security by Cloudflare, Please complete the security check to access. Lincoln Fields. Bus & O-Train network. Another way to prevent getting this page in the future is to use Privacy Pass. … Ottawa Public Health (OPH) acknowledges that there are essential services – including public transit – that must continue to allow the city to function. Ride with confidence throughout your trip. Network map; ... Rideau Customer Service Centre reopened; Rideau Customer Service Centre reopened. Access OC. ... 613-238-3311. dcottawa.on.ca. Lincoln Fields. Use full length of the platform when boarding; Doors closest to Operator cab will be in operation, increasing space as we move to normal service levels; Customers are still be able to use Cooperative seating areas in all parts of the train. Get fares and information today. Read More about Rack & Roll wraps up for the year, Park & Ride permits - Terms and conditions, Have your say: proposed names for two stations on O‑Train Line 2, Test Para Transpo trip reservation and cancellation Web forms FAQs. Cloudflare Ray ID: 5f1291c26f8e72b7 Travel Planner. The OC Transpo Customer Service Centre at the Rideau Centre will be open from 12:30 until 7 pm. The following Service Ottawa Client Service Centre locations will be open by appointment only: During this time, Ticket Machines, Shoppers Drug Mart and Loblaws store locations, as well as Prestocard.ca are alternatives for most transactions. Items may be picked up by appointment. New applications and renewals for the EquiPass and Access Pass discount programs can be submitted by postal mail or fax. Please enable JavaScript in your Browser and reload the page to view the full site. Note: ServiceOttawa Client Service Centres cannot set up new discounted fare passes. Language interpretation line: 613-741-4390. Service types; Route schedules; Vehicles; Customer service; Safe travels. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. accessibility@octranspo.com. O-Train Line 1. To request a new or replacement a-card, please contact our Accessibility Specialist: Until further notice, OC Transpo Lost & Found, managed by Heartwood House, has made the following changes: Visit HeartwoodHouse.ca for more information, Park & Ride permits - Terms and conditions, Have your say: proposed names for two stations on O‑Train Line 2, Test Para Transpo trip reservation and cancellation Web forms FAQs, incidents of COVID-19 among OC Transpo staff, Customers and employees will be required to wear cloth masks or equivalent face coverings when entering buses, trains, stations, shelters, and Para Transpo minibuses and contracted taxis. Main Navigation. OC Transpo General Manager, Alain Mercier, says the GPS data isn’t reliable enough to provide to the public. Your IP: 165.227.138.230 This can only be done at an OC Transpo Customer Service Centre with Proof of Eligibility. 613-563-4011 Your Presto card allows you to access Ottawa’s public transit system. Travel tips; Station safety features; Vehicle safety features; Safety initiatives; Transecure; Special Constables; Navigation and wayfinding. New applications and renewals for the Community Pass discount program can be submitted by telephone. The Customer Service Centre (CSC) located in the Rideau Centre is open. Until further notice, OC Transpo Lost & Found, managed by Heartwood House, has made the following changes: New office hours: Monday from 8:30 am to 6 pm; Tuesday to Friday from 8:30 am to 5 pm; Call 613-563-4011 after 11 am to search for your item. Working together with OPH and the City of Ottawa’s Office of Emergency Management, we proactively track and quickly respond to incidents of COVID-19 among OC Transpo staff. OC Transpo is set to test a new queue management system at the Rideau Centre customer service centre in an effort to modernize customer service operations. OC Transpo Customer Diservice. ParaPay accounts can be loaded by phone (613-741-4390) or online. Inclusion or omission of a program or service is not a comment on its quality. The counseling services help with emotional distress, suicide, referral information and crisis management. Please notify us of any temporary changes to your regular services as a result of the COVID-19 pandemic by emailing VIQ direct at info@viq.ca with updates to your listings and/or emerging services. You may need to download version 2.0 now from the Chrome Web Store. You can access these services through their customer care service portal.. You can call the helpline or you could visit the website for further information. The best way to get around in downtown Ottawa. 925 Belfast Road Printed timetables will be available at OC Transpo customer service centres starting Monday, January 6. 925 Belfast Road We advise that you call ahead to confirm services are open and available before attending in person. Volunteer and Information Quinte and its partners cannot assume liability resulting from errors or omissions. OC Transpo is working closely with Ottawa Public Health to make transit as safe as possible. Keep your eyes peeled for safety signs across our transit system. For the health and safety of our customers and staff, Customer Service Centres are closed until further notice. Most transactions can be completed online, at participating retailers, by phone, or at ticket machines; customers can call us at 613-741-4390 to find the best way to avoid in-person line ups. Home. Lincoln Fields | OC Transpo. New temporary hours: Enhanced safety measures have been introduced at the Rideau Centre Customer Service Centre, which include: All other OC Transpo Customer Service Centres remain closed. All other OC Transpo Customer Service Centres continue to be closed until further notice. OC Transpo continues to make changes to improve the customer experience on O-Train Line 1, including: Schedules & Maps The next service change is on Sunday, December 20. Open Interactive Map. Plan your trip in advance as service adjustments may result in changes to your regular trip times. Calforex 613 … This can only be done at an OC Transpo Customer Service Centre with Proof of Eligibility. You can also load your Presto card at a Ticket Machine and at participating Shoppers Drug Mart stores. Brought to you by VOLUNTEER AND INFORMATION QUINTE and CIOC, Century Place, 199 Front Street, Suite 121 Belleville, ON K8N 5H5, Load your Presto card at OC Transpo Remote Customer Service Centres, City Client Service Centres or independent vendors, City Council is elected. Customers can visit. Ocdriver2010's Blog. Below are different ways you can purchase or renew transit products: Purchase, load, and query a Presto card at: Set up auto-renew or an e-purse top up online at Prestocard.ca or with the Presto app (Apple and Android). Laurier Client Service Centre, 110 Laurier Avenue West, Nepean Client Service Centre, 101 Centrepointe Drive. Description (Service) COVID-19 (May 25, 2020): all OC Transpo Customer Service Centres (CSC) are closed until further notice Administration office for OC Transpo * information on: bus routes * park and ride lots and bus stations * O-Train * every bus is wheelchair accessible Presto cards (formerly the Ecopass) available at www.prestocard.ca Please visit OC Transpo for information on where and how to purchase a new reduced fare pass. Nepean Client Service Centre, 101 Centrepointe Drive. • If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Get Mall Directions. Ottawa, ON K1G 0Z4. Front-door boarding will be reinstated on June 15, allowing more space for customers, and allowing customers to pay fares normally. Customer Service Outlets can be found at transit locations across the Greater Toronto and Hamilton Area (GTHA) and Ottawa. OC Transpo is governed by The Transit Commission. Customer Service. Customers who use Presto or U-Pass cards should continue to board and tap their cards at the rear doors of articulated and double-decker buses; Exit at the rear of the bus when possible; Protective shields for drivers will be installed on all conventional buses by June 15. enhanced cleaning of the service counter and kiosk screen, hand sanitizer for customers at the entrance, limited number of customers in the CSC at once, replacement of protective shields where appropriate, and. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. This site uses JavaScript. Other stores you may like See All Stores. Purchasing is administered by the City of Ottawa’s Supply Services Department. Purchase your fares and passes for OC Transpo at the OC Transpo Sales & Info Centre. You can buy or load a …