Please let me know if you find a solution. ACCOUNT MANAGEMENT Get premium channels Sign in to myAT&T to view prices or add premium channel packages. Go to DisneyNOW.com and login that way, once you’ve done that, then login on the app and it should work, at least it did for me at least. have you tried your directv account info? It has been doing this for 3 days now and my son is very aggravated as am I. I can't seem to get an answer. So fortunately there is a solution to the problem, I just don’t know who or how it was fixed for me. Join the conversation! Using the phone number connected to your DIRECTV account, send a text to. I really wish Disney Now would get it together. Update your DIRECTV channels and packages. Mentioning as with their MPEG-2 (SD only) shutdown that has started, there may be some small hiccups along the way. Go back into the app and choose sign in. As a refresh normally fixes service authorizations within a few minutes, perhaps the box is not accepting the refresh. this is the directv are, you need the directevnow area, https://forums.att.com/t5/DIRECTV-NOW-Streaming/ct-p/DIRECTV_NOW. We have the Select package, and an older HD DVR receiver -- we have refreshed AND reset the receiver, but the only Disney channel that shows in the guide is Disney West. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Sign in to myAT&T to view prices or add premium channel packages. They just happen to both have now in their name and be streaming services . I have no Idea why because I didn’t change any of my info and I didn’t call ATT directly. I have been sitting here troubleshooting for hours. However, I’m trying to log into the Disney Now app with that same login Info, (same log in as aTT) which is the only log in info I have for direct, and Disney Now is saying - sign in error and that I’m not authorized to acces the website. Then choose DirectTV from the options and you will be given a different login screen. Start by visiting the. Now because I signed two devices out of the working Disney Now app they don't work anymore either. Help others. If that doesn't fix it, then you will need to call DirecTV 1-800-531-5000 for further help. I have been transferred several times with still NO resolution.....I think it has something to do with the type of account we have called RC1 account; something needs to be reactivated....its absolutely ridiculous that noone can own this issue and take care of it for me rather then just keep passing it on! What is it? My log in is the same for ATT and DIRECT so yes, I have tried through the disneynow app with no luck.....I can log into the ATT site directly with no issues. This problem has been going on intermittently for a month or more now. *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. X | >. Here's how to get Disney+ on your TV and devices. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Go. many apps from stations allow you to use them if you subscribe to that station with a cable/streaming provider