Even if the controller was AUS$50, showing the If Microsoft resolves the issues (which they have not), and inform the forum / thread here of the resolution of a updated hardware release, at least that would be a positive move, and allow customers to reevaluate their choice to trust the controller again. Once a new thread is created we will be happy to assist you in any issues or questions you might have. My right bumper was sticking and every time I tapped it the controller would register that I hit it twice. Add to cart. It's a nice piece of junk. I second that. 4 Xbox button. Day by Day it is looking doubtful, as it have been approximately 9 months since Microsoft response to the issue, with no consumer updates since. Is there any other controller that is better? 1 Left thumbstick. As you can see, there is valid reason while to keep the thread open, and as you know the purpose of any thread posted is to get a resolution. This is your opportunity to provide an updated since 14 November 2019. Is the controller even worth it as of now? It is poor practice by Microsoft not addressing the problem. can come to the party and resolve the issues, being: (1) Consumers which have a faulty controller not being charging for repairs & postage -attributed to a faulty manufactured device within an acceptable time frame - 2 years. We encourage any customers who experience issues with their hardware to contact Xbox Support. Please post post any details of the controller here. Stick drift is inevitable with an analog stick. Then once a resolution is available, can the thread be closed. I own 4 Elites and an Elite Series 2, and have had no problems with any of them. The replacement for that controller was received late July and has started to fail, 9/5/20. (Drifting). 10 3.5-mm port. Controller has been having hardware problems. Cookies help us deliver our Services. I think I’ll just wait until I’m in the clear and they fix this. 5 Battery indicator light. Is the controller even worth it as of now? I don’t wanna buy a almost 200 dollar controller and then have it break on me in like 6 months. When you’re done, press the B button for the changes to take effect. Y Y button. Furthermore, people send in the controller for repair at their expense, and still receive a faulty product! Just look at the low end controllers / joysticks that still operate for without issues 5+ years. So I’m thinking of getting the elite series 2 controller for the new Xbox and I’ve heard that this controller has had some issues. same issues, people would not be happy. At lease make **Topics related to all versions of the Xbox video game consoles, games, online services, controllers, etc. If Microsoft do not resolve the problem by their anniversary date of acknowledging the issue - 14 November 2020, I too will be looking for an alternate superior controller. My experience is also anecdotal. But, between the two of is, that is 7 Elite controllers, and two with issues, which also means they are more likely to be fine than they are to not be fine. I just hope that Microsoft can response to this thread with a solution moving forward. Hopefully, Microsoft 8 Right bumper. My elite series 2 controllers last about a month and a half, all with the same issues with the right and left button malfunctioning. Scroll to the Xbox Elite Wireless Controller Series 2, then select Configure. Updates, games and everything changes often so would be best to create a new thread. I don’t wanna buy a almost 200 dollar controller and then have it break on me in like 6 months. with aid from internal engineering teams, providing this statement to Windows Central on the matter: At Microsoft, we put all of our products through rigorous quality assurance testing. This is not acceptable, and this thread is a way consumers of the controller can voice their concerns. Update November 14 2019 : Following a request for comment alongside our original report, Microsoft has acknowledged issues reported with the Xbox Elite Controller Series 2. Just only last weeks before showing symptoms of issues? I would but the warranty is so expensive. There will not, at least any time soon, be an "upgraded version for the next gen," and when there is, it will still suffer from stick drift. So I’m thinking of getting the elite series 2 controller for the new Xbox and I’ve heard that this controller has had some issues. Right now, based on all of the feedback to date received, trust in the Elite Series 2 Controller is very poor. Has anyone noticed any hardware revisions lately to the Elite Controller Series 2? The Elite Controller Series 2 is a classic example where peoples purchase a high end product which is falsely being advertised as the best controller, but fails within a very short time, which it should not - A controller like this should last years. You can walk in and walk out with a new one when you get issues. The fourth controller, I got in June only There’s a lawsuit against Microsoft for their controllers regarding stick drift (including the elite controllers), wait for them to work out the issues and buy the upgraded version for the next gen. lasted 6 weeks. The claim of "rigorous quality assurance testing" undertaken by Microsoft is a poor statement. Such a waste of money. For example, if you reassign D-pad down on the face of the controller to the Y button , then the D-pad down will act as the Y button going forward. The purpose of this thread is for Microsoft to provide feedback on a resolution moving forward, and allow future purchases to be aware of the issues so that they can make an executive choice whether to purchase the controller or not. I do hope Microsoft address the hardware issues on the controller with a hardware revision release. For example, if you reassign D-pad down on the face of the controller to the Y button , then the D-pad down will act as the Y button going forward. Scroll to the Xbox Elite Wireless Controller Series 2, then select Configure. - Please address. Press question mark to learn the rest of the keyboard shortcuts. Microsoft - When will the hardware revision of the controller be updated to address the countless issues? The Original thread on the 7 August 202 was closed by the moderator - details being: As this is an old thread, I will be locking this one. Also. The Elite Controller Series 2 is a classic example where peoples purchase a high end product which is falsely being advertised as the best controller, but fails within a very short time, which it should not - A controller like this should last years. When you’re done, press the B button for the changes to take effect. By using our Services or clicking I agree, you agree to our use of cookies. A controller this expensive should last more than five or six weeks, and I was out of town for a week of that. People need to raise their concerns on issues when Microsoft are not listening or acting on issues. Very quite here on this thread compared to the original thread..... Has Microsoft resolved the production issues with the. They don’t last at all. If a controller has an analog stick, that analog stick will, eventually, develop stick drift, without exception. The real concern here for people that purchased the controller, is that they are expecting a high end controller which will not fail for the price that they pay. Select New profile, give your profile a name, then configure your changes. Basically, would you pay AUS$250 for the controller which Very solid build, and tbh the 'stick drift issue' is apparently something affecting all Xbox One controllers, but none of mine or anyone in my family (dad/brother both play Xbox as well) have ever had this issue. Has Microsoft fixed the problems? It is simply a byproduct of the technology at the moment. X X button. I would wait. It is to keep the forums from being cluttered. This is the continuation of the original thread: Xbox Elite Controller Series 2 - Hardware issues, https://answers.microsoft.com/en-us/xbox/forum/xba_wowpc-xba_gowpc/xbox-elite-controller-series-2-hardware-issues/156452c6-0725-4e83-9da5-67fd9abbb7f9?tm=1589887871797&auth=1&page=1&rtAction=1596707069293. GAME HARD just not too hard :) ಠ益ಠ. Xbox Elite Wireless Controller Series 2; Carrying Case; Set of 6 Thumbsticks: Standard (2), Classic (2), Tall (1), Wide Dome (1) Set of 4 Paddles: Medium (2), Mini (2) Set of 2 D-Pads: Standard, Faceted; Thumbstick-Adjustment Tool; Charging Dock; USB-C Cable; There is no manufacturer content to show for this product. If Microsoft did the right thing, such investigation and hardware correction could occur in weeks worst case a few moths. The thread in question is over a month old as is this one. I have gone through two elite controllers. look at the low end controllers / joysticks that still operate for without issues 5+ years.