Missing refund and no customer service available, Two items were allegedly shipped but were lost in transit. I was told it would be another ten days. I am being penalized for a shipping error. I have called many days and the automated message says the wait times are anywhere between 30 to 90 minutes. On entering I was assaulted with fragrance that gave an immediate headache. That he could of returned it. Joan Strutz We were at the customer service desk so she could have jumped on the register next to him. The delivery service (FEDEX) could not reclaim the product, and we are told that a refund could not be issued until all the merchandise is returned. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I ordered a salad bowl online from bed bath and beyond on may 9, 2020. It's hard to tell if companies like BedBathandBeyond.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. I have always been a loyal customer but I'm rethinking whether to order again until they get their act together. Still no confirmation. BedBathandBeyond.com Phone Number: 800-462-3966. I was told that signing up would get me 20% off everything on top of any coupons I had, plus free shipping online. GetHuman and BedBathandBeyond.com have no relationship whatsoever. Shop for chat at Bed Bath and Beyond Canada. It was incredibly ugly and did not appear to be suitable for serving food (the wood was unfinished). You have lost an entire family of shoppers due to Susan's inability to simply do her job. I had to wait 45 minutes and make 3 calls to the store to determine why is my order not been delivered. After 3 dam phone calls and two months of [censored] there is still no replacements this company is sorry and so is there customer service who told me that it would take 3 weeks well here it is almost 8 weeks later and where is the dam stuff I paid for. One item was allegedly shipped on 4/21, the other on 5/3. They said no, that if you read the fine print online that it says you can't use coupons and even though their employee told me I could use coupons that I still should have read the fine print instead of trusting what their employee told me. Corporate Headquarters. Shop for chat set at Bed Bath and Beyond Canada. I received my Rebate card for $5.00 during Christmas. The best Bed Bath & Beyond phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Bed Bath & Beyond rep, reminders when the call center opens, tips and shortcuts from other Bed Bath & Beyond customers who called this number. Who is going to sit on hold for that long? The water that is dispenser... VKT Financial - tom thiru aka thirukumar thirunavakarasu, Bridget Honnon a.k.a. I have attached pictures. They do not respond and I have not received my refund, even though it's been well beyond the time they say on their website that I would be contacted and receive the refund. Buy top selling products like LeapFrog® Chat & Count Emoji Phone™ in Green and Gourmet Basics by Mikasa® Chit Chat Kitchen Accessory Collection in Black. I want the product today or the money refunded today. Half of the items I am looking for are not on the shelves. [protected]@gmail.com. Bed Bath & Beyond, Inc. BBBY 21.44 0.06 (0.28%). He didn't care how much money i spend. On 11/3/2020 at approximately at 630 PM, i have arrived at the West Los Angeles store located at 11854 West Olympic Boulevard, Los Angeles, CA 90064 to have a curbside pick-up of my order (BBB [protected]). I ordered new bathroom stuff Back in July. I recently got out the hospital and missed my return date. The set includes a loveseat, two chairs and a table. I haven't used this card, as it was still in the envelope. I was stuck with a useless membership and kept receiving their coupons via mail and email. 650 Liberty Avenue Union, New Jersey 07083 908-688-0888 It is suppose to be worth $5.00. It just always looks like that. I will never give them my money again. I have found that every time I go to this location the shelves are empty in the health/beauty section. Regards, Tae Kim, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. I tried to wait for that but missed them when they finally picked up because it had been so long. Concerned Family of the 95. Know any other ways to contact BedBathandBeyond.com? I tried the online chat system and the wait time there is 60 to 90 minutes. Never Pay Full Price Again. I will now dispute the charges with my credit company. Free shipping on orders over $49. All rights reserved. Today is july 2, 2020. I am not claiming to be special or privileged because I am sick. Unless my account is credited $30 I wish to cancel my membership immediately and receive a full refund of the $29 membership fee. You can help! © 2004-2020 ComplaintsBoard.com. 3538 5th St. W. Abysmal customer service. So from here I am no longer shopping at bed bath and beyond, who doesn't sympathize with hi is customers. I signed up later online. She never did. Mitawa Fox - Scam Artist Extraordaire, Hallmark Movie Channel - A bride for Christmas and a wedding every weekend, Grand Canyon University - financial aid stipend check, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. He was very nice and was trying (Henry) but there was a line forming and no one else would get on a register. It is not because they are moving anything around. Free shipping on orders over $49. Shop now!. This is absolutely the worst customer service I have experienced in decades. Customer service refused to reship merchandise or provide an immediate refund. There is only 1 way to get customer help from them. I then shortly found out that it's just a straight 20% off and that you can't use any coupons with it. I tried calling customer service foe store pickup and was told the wait time was more than one hour. I received it on may 14. View Replay of 2020 Virtual Investor Day Presentation, Bed Bath & Beyond Unveils Comprehensive Strategy To Unlock Potential & Deliver …, Bed Bath & Beyond Inc. Launches $225 Million Accelerated Share Repurchase Progr…, Commitment to Equal Opportunity and Diversity. I want my money. Sharing is what powers GetHuman's free customer service contact information and tools. You just lost a good group of customers. The manager didn't care that i just got out the hospital. I only signed up for Beyond membership yesterday because of the $30 off that was advertised. We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The stuff arrived broken in the package I called immediately with pictures to show there was no bubble wrapping provided and it was thrown around. Call stupid customer service to wait on hold for hours to be told some [censored] excuse. The 1800 number stated it was his choice. When that time passed I called again and was promised the refund would be in my account by July 18. While BedBathandBeyond.com does not offer live chat, they do have a phone number. I received the item in 10/4/20. This location has really gone downhill and I am very disappointed in it. Rebecca. I have emails verifying that they would reship the items out to me. I asked to speak with a manager and Brandon was the manager on duty. Another girl came over and just watched Henry but did nothing. He stated that Susan ( your employee) was in charge of bringing my items to my car. Although I was charged for the items the tracking numbers shows that FEDEX never received the items. You can reach me at [protected]@yahoo.com We've provided the best phone number, along with our best information that we've sourced from other BedBathandBeyond.com customers and our free tool that helps you skip the waiting on hold part.