Hi Debbie, Announced Jun 2015. Video, text websites, something else? Sometimes installed apps can leave unwanted junk behind. This will make your phone use GPU for screen adjustments all of the time and eliminate the flickering. A video call through another app or stock? every time even I’m using original charger and battery both. what version Android are you running on your phone? Besides checking for the usual software bugs, the first step to any battery issue is locating the root. Sometimes on phone or tablets, the case puts too much stress on the tablet, and this inhibited the home and other keys. =-), Hi Pankaj, I am unable to use apps such as YouTube, Soundcloud, Pandora, etc, It says “Please check your network connection”. Was it an over the air update? I have a pin and fingerprint set to unlock. If the problem persists in Safe Mode, then it’s more likely to be a hardware or firmware problem. Hello Mibrar, If you haven’t installed any third party keyboard then it should be a hardware problem.So it is recommended to take your phone to Samsung service center. Please let me know if there is anything else I can help you with. I can’t able to hear anything in marketplace or in crowd Hey, Mariel. Scroll to ‘APPLICATIONS,’ then tap Application manager. I even checked the sensor, via *#0*#, seems to be ok. So I dropped my j7 and it vibrates as if it will turn on but the screen stays black. When connecting to your WiFi, make sure your phone is no more than a few paces away from the router. Have you tried clearing the cache for your phone? facing screen blinking issue on J7.On low brightness it starts blinking. Hotspot data works on an old Samsung with the same SIM (and same APN settings). Do you think this is a battery problem? Could be the phone has a defect. My galaxy j7 touch screen work I can push buttons all day long but it will just won’t type anything I’ve tried resetting it turning it on and off I even thought I had water damage but I can’t seem to find a solution. Didn’t help…. Just 2G works. But the screen lasts just 1 second then it turns off the display with the right and left sides of the screen turning black toward the central vertical line. Hi. Do not forget to back your important data’s before uninstalling the lastly installed application. To disable this feature you need to go to Settings -> Accessory -> unchecked Automatic unlock. If the problem disappears in Safe Mode, then something you installed is causing the problem. Hello Bharathi, your phone might switch off automatically and this might be caused by the some of your recently installed applications. I have turned off app permissions for most of my installed apps but a few days later, some of them have turned back on. Using a quality charger is definitely a plus. If you feel that you have tried everything, you can always go for a backup and reset. Give it a try and let us know. I did everything I could think of to fix it but none of them worked! Is there any way to fix in or at least save everything on it with out having any access to the accounts on the phone? My biggest problem is that i can’t download apps from either google play or play store. Make sure that you are using a Samsung-compatible batter and charger” Music volume is very low My screen timeout is set to 1 min after inactivity, and screen Lock set to 30 min after screen timeout. What is wrong with your phone? Hope this helps. We have several filters listed here that would be great options for you. After about 20 mins found no display. Weird: if I use a roaming SIM, then the hotspot works (but very expensive obviously). sometimes the sim can do that. Have you tried a factory reset? I have grown frustrated with this as I can no longer trust my phone as an alarm I am considering exchanging the phone. =-), https://play.google.com/store/apps/details?id=com.smamolot.mp4fix, My samsung J7 has 32gb internal storage but i can only put like 1.65gb in it and its says it almost full like storage is 96% full i think i got full of room in it but i cant use it fully i cant even install large memory using apps please help me…. If removing the plastic wrap from the camera and you are still your camera takes blur photos then follow the steps further, Open the Camera app -> Go to Settings which can be seen in the lower left side of the screen -> then look for the “Picture Stabilization” option and -> disable it. I called on my j7 number from the other phone and my j7 was ringing, I also recovered call with menu button and could hear everything on call, but the screen is full black. Have you checked to see if your phone’ s battery is OK? if you “found” it and are trying to unlock it and use it after a master reset, it could have been secured in a way that requires a password before it starts the OS. It can also be a factory screen defect. No time to enter the code. My samsung j7 giving overheating device error On the other hand, maybe this is…, One of the great things about the Android OS is that Google constantly works on software updates for various Android smartphones in order to improve…, While it sounds like the Peel Smart Remote is something you’d have to buy and setup, all you really need is an app to start…. I have been an Android user since the beginning and have used the same applications for years and am very familiar with the operation of this OS. I do not have app for facebook or anything like that. There are a few steps you can take to fix this. I m facing an issue like phone often will be dead even when network tower is good at signal. A hard reset will wipe all of your user data. The users that have also had this same problem tried using a different outlet and that seemed to fix the issue. It would be greatly appreciated if I could get help, thanks! The Samsung Galaxy J7 is, for the most part, a problem free phone. I called up samsung customer care, on their advice I removed battery and inserted back, still my phone screen is black. With it, you can easily access apps without needing to swipe through page after page, when it works. If you have insurance on the device, you may be able to get a replacement that way. Hope this helps and let me know how this works out for you. If you’re still having autofocus problems, then you should back up your data, turn of your lock screen settings, and try a factory reset. Hey I’m able to make and receive calls just fine. My power button stopped working and I don’t have the palm swipe feature on my phone. Hope this helps and please let me know how this works out for you. I was really surprised to hear how trouble free this phone is supposed to be. 1 Take it anywhere you go, from Mexico to Canada, and still stay connected. Hope this helps. Hi Jasmine, From any Home screen, tap Apps. Dual-band Wi-Fi and NFC. Hi Tanya, I wanted to download the latest episode of Detective Conan and I downloaded it. =-) https://joyofandroid.com/tips-and-tricks-to-fix-android-phone-that-wont-charge-properly/. I have a J7 and my problem is that all of a sudden it cannot read or detect my sim 2 (data sim). Hi there. You can try booting your phone into safe mode to see if the problems continue if it goes away then it was a third-party app that was causing the problem.