Free shipping . So if you find a current lower price from an online retailer on an identical, in-stock product, tell us and we'll match it. Network Corporation in Canada and other countries. Sorry, but we can't respond to individual comments.If you need immediate assistance, please contact Customer Care. By using your decision to inform how your company handles similar situations in the future, you will create consistency in your customer service, and will help keep customers from feeling like your company practices are unfair. Find many great new & used options and get the best deals for NO REFUND EXCHANGE ONLY Plastic Coroplast SIGN 8x12 with Grommets at the best online prices at eBay! Sorry, this webpage requires JavaScript to function correctly. Grand + Benedicts is your one-stop source for retail store fixtures and supplies. You cannot say ‘No Refunds’ ... You may only be required to offer a partial refund if the customer has contributed to the defect. It is available in 6 sizes to meet your needs. We carry a variety of retail supplies and store fixtures including display showcases, glass shelving, retail mannequins, slatwall, gridwall, Lozier gondola, retail backroom shelving, wall standards, apparel racks, garment steamers, retail shopping bags, gift wrap, retail garment hangers, cannabis store supplies, Burnside fixture line, dog mannequins and more. Free shipping . Manufacturers, There can be a lot of gray area when it comes to when to say no to customers. Hang the signs anywhere that you would like for customers to see them.No Refund Exchange Only, If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact, Electrode, Comp-f146e71d-3ff7-422e-87eb-95a0c200962d, DC-scus-prod-a13, ENV-prod-a, PROF-PROD, VER-20.0.40, SHA-41ed8468826085770503056bd2c9bc8be5b55386, CID-606bb9ca-007-175bbb06e706fd, Generated: Thu, 12 Nov 2020 09:01:43 GMT, Electrode, Comp-f993e931-8988-4ef1-b262-b19fab640458, DC-scus-prod-a2, ENV-prod-a, PROF-PROD, VER-37.11.0, SHA-25bd16d41d75e198854888af78ed6079b5fc2cb7, CID-4dca1285-007-175bbc1a0a8752, Generated: Thu, 12 Nov 2020 09:20:30 GMT, Error: Please enter a valid ZIP code or city and state. Refund process will take within 30 days. The policy sign has your store instructions clearly marked. This is so that we can make sure that all our customers receive their prints in a timely manner. When deciding whether to say no to a refund, follow these three practical steps: If you know that you need say no to a customer after following these steps, practice being empathetic but resolute in your response. Connect in real time using text, audio, video, co-browsing, file transfer, auto-translation, and more, Complete digital engagement through Live Chat, Ticketing, Messaging, and Knowledge Base, Expanded scale, efficiency, and productivity with customer- and agent-facing bots. Your customer asks for a product in a certain color, size, or another option that does not exist. Unfortunately, the coupon code that you provided for 50% off one item is from over a year ago, and is no longer active in our system. CCPA | Elise: No problem. Email is a foundational pillar of customer support. You can find future promotions on our website at [INSERT LINK], or you can join our mailing list if you would like us to send you offers. Here are some scenarios that will help you create guidelines for your business on when it is appropriate, or even to your advantage, to tell customers no. Can you offer the customer an exchange or store credit? Here is an example of how you might say no to a customer who is asking for a refund that you cannot give them: I’m very sorry that you were unhappy with our product. Communicate your store policies to your customers as they shop inside of your store by posting our No Refund Exchange Only Sign. She is passionate about helping people, teams, and organizations grow into their full potential, and excel in their service. All Rights Reserved. Click Add To Cart to order this Payment Policies sign today. *Discount applies to IDENTICAL signs or labels of this part number, NO CASH REFUNDS EXCHANGE OR STORE CREDIT ONLY. On the other, constantly making exceptions to rules that are intended to protect your business can have unintended consequences, and might do more harm than good. Since your item shows signs of heavy use, we will not be able to refund you. Get specific details about this product from customers who own it.