My setup in a ~3K Sq Ft, 3 level home is a FiOS QG router with WiFi disabled on the main floor. So I Rebooted now only see the 2.4 ghz network. I Don’t know if you are internet only. Turn off or disable the router wireless signal if you're not using it. For detailed instructions, check your home router’s user guide. Cell phones, both IOS and Android only show the 2.4 Ghz network as indicated. I notice the signal quality when watching TV connected to my Fios wireless client. The only thing that fixes the problem is turning off HNP in the Fios app. To make a change. Verizon Fios G1100. Rebooted now only see the 2.4 ghz network. Fios Home Router Fios … Any ideas? New comments cannot be posted and votes cannot be cast. I did reboot the FiOS gateway router. You can find your router’s serial number on a label affixed to the bottom or back of your router. Isn't this basically band steering? now barring that, I … If you are you can purchase your own router and give the verizon one back. If you didn’t change it when you configured your network, the default user name is, GravityZone Security for Virtualized Environments, How to install Bitdefender BOX: as a standalone router, Install Bitdefender BOX as a standalone router, How to install Bitdefender BOX: using a personal router. To make the change. NOTE:If you didn’t change the default password when you set up your router, it may have been changed to your router’s serial number to provide greater security. Press J to jump to the feed. But if you like the speed of fios then you can keep it with this solution. Turn OFF the Wireless by checking the OFF option. This is not a workable long term solution because I can't stand over three kids' shoulders to monitor their internet access continuously. I was told by an Apple "expert" that I needed to turn off wireless on the FiOS router. You can also allow only devices with specific MAC addresses to access your Wi-Fi network. How to change a Tenda router to AP mode. I previously had both networks set to the same SSID and password, so the devices in my house already automatically connected to the 5G if downstairs and 2.4G if upstairs (house has extremely crappy radio transparency.) Should I experience any drawbacks to enabling SON? I continue to see the 5G network, and my laptop connects to it by default. Disconnect wireless devices not in use to free up bandwidth. Rebooted now only see the 2.4 ghz network. This happened to me about 2 weeks ago after I rebooted my router and spent hours trying to figure out why I had no 5GHz. I am stuck on the "turn off wireless" step too. I'm still seeing the 5G network on both iPhones and Macs. This will be fun to troubleshoot for people later. Mine jsut got updated. 2. Press question mark to learn the rest of the keyboard shortcuts. It is a backup disc, but it is also a router. I find that Apple devices seem to take longer switching back and forth between bands. Drops in grades. Loss of interest in defining what he wants to achieve. All on-topic posts will be accepted, even those which may put Verizon in a negative light. Turn OFF the Wireless by checking the OFF option, For any issues with Bitdefender you can always contact us using this form, How to activate the Bitdefender subscription, How to install Bitdefender Antivirus for Mac, How to install Bitdefender Mobile Security for iOS, 1. As far as I understand it would have made it like a mesh network. So I disabled it and the signal seemed to improve. Maybe you don’t want to disable your Wi-Fi access completely, but would like to hide your Wi-Fi name so only people who know it have access to your Wi-Fi. But man, I'm sure not you not the tech felt psyched about the ”renaming it to 2.4ghz” method. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. All on-topic posts will be accepted, even those which may put Verizon in a negative light. However the Apple Ipads continue to show the old 5 ghz network as a choice and devices connect to the 5 ghz. If you choose to disable it, make sure to change the name of the 5GHz router in Wi-Fi > Basic Settings or it will broadcast the same SSID to both 2.4 GHz and 5 GHz. Loss of interest in trying anything new to figure out if he would like it or not. Unable to find your answer here? Theoretically, the way a manufacturer can implement SON includes simply delaying the 2.4G advertisement behind the 5G, so devices who support 5G select it. Both the 2.4 Ghz and 5 Ghz network should be on the same subnet (along with wired devices). I've seen no change in performance, but the one thing I have noticed is that my laptop, connected to the 5G network, can now print to my Wi-Fi printer, connected to the 2.4G network. Some homes don't have any wireless devices and a wireless signal in these cases serves no purpose. if you aren't using the FQG for wifi, you aren't using the SON feature. Here's how to turn the Wi-Fi Protected Setup (WPS) on or off on your LTE Internet (Installed). As far as the performance goes, it doesn't seem to do anything. If you have a Fios Quantum Gateway or a Fios Advanced Wi-Fi Router, sign into My Verizon to turn off Wi-Fi. To start out, click on WIRELESS SETTINGSnear the top of the page. now you will incur a charge for the new router. Solved: Should I experience any drawbacks to enabling SON? ... reboot router and extender and SON will manage both networks. You save $144 a year in rental fees. Definitely very disappointed. 1. To get started configuring the Verizon FiOS-G1100 Wi Fi settings you need to login to your router. I don’t want it on because I want my devices connected to 5 GHz 24/7. Place an order online or on the My Verizon app and select the pickup option available. Can't seem to find how to do this through myfiosgateway.com. it's only supported by the FQG and Verizon FNEs. Same, was gone for a couple days and there was someone working in the room with the router. I think they mentioned the devices need to “forget network” and then select and sign into your WiFi again. For General Information related to verizon, feel free to stop by /r/verizon. I have an ASUS router bridged to it via Ethernet cable as the ASUS provides superior coverage (and I don't have the ability to run Ethernet to the PON, so I can't replace the FiOS QG). I have two FiOS network extenders but haven't rebooted them yet. However if you log in to your fios router you will see: So ultimately it doesn't look like they implemented access point steering, which was the feature I was excited about. Another reason to disable Wi-Fi is when the network has a slow Wi-Fi connection. Verizon Fios Community Terms of Service and User Guidelines. Yes Through your Verizon gateway typically 192.168.1.1, Type 192.168.1.1 in your browser - user and password should be located on your router. All on-topic posts will be accepted, even those which may put Verizon in a negative light. Oddity, followed instructions to enable "SON". Loss of interest in trying anything new to figure out if he would like it or not. Your Verizon router has wireless access settings to disable Wi-Fi access, hide Wi-Fi name (SSID), or limit access to specific wireless devices. So for that alone, activating SON has been worthwhile. For General Information related to verizon, feel free to stop by /r/verizon. Unless you set one of them up as a guest network, or the Asus is setup in router mode and performing double NAT. Turning Wi-Fi off when you’re not using it improves network security and frees up some bandwidth for your wired devices. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. Verizon has a variety of tools to configure Wi-Fi access controls: If you have a Fios Quantum Gateway or a Fios Advanced Wi-Fi Router, using the My Fios app select. 3. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. New comments cannot be posted and votes cannot be cast. You will need to disable the Wi Fi for both the 2.4 and 5 GHz by checking the, 2. Hi. Watch this quick video to learn how to turn off your Verizon fios gateway WiFi when installing the NETGEAR Orbi Tri-Band WiFi System. 7. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. Butt seems to be functioning fine on all items at all locations in home. Enter your user name. That still didn't fix the issue. New comments cannot be posted and votes cannot be cast. To make the change. Click Basic Security Settings in the left navigation panel. I could however piggy back off it and use my own router. 2. If you have a Fios Quantum Gateway or a Fios Advanced Wi-Fi Router, sign into My Verizon to turn off Wi-Fi. However if you log in to your fios router you will see: Band Steering Enabled: Yes. 2. In the past, I had to switch the laptop to 2.4G to print. I even recently upgraded the router to the new G3100 when I upgraded to a gigabit connection. To get started configuring the Verizon FiOS-G1100 Wi Fi settings you need to login to your router. and between access points (router and extender). 2. To get started configuring the Verizon FiOS-G1100 Wi Fi settings you need to login to your router. 3. Live Support offered by certified experts, Prevention, Hardening, Risk, and Incident Analytics, Protection for Virtual Servers and Desktops. You can do it in the My Fios app. 4. Is there any way to get the old style guide. Working fine, however upon looking at router settings the 5ghz is still there he just remotely renamed it to same as 2.4. I have the WCB3000N and have since had to change the SSID, because I was having periodic issues with Chromecasts. Where do you see Access Point Steering in the router settings? Look below and click on "Other Advanced Wi-Fi Options" to expand more options below, See "SON Wi-Fi Enabled" to enable or disable. Posted by 4 days ago. He said in order to get the TV guide etc I would have to use theirs.